East Coast Railway

Amenities

Passenger Service � Amenities

Bed - Rolls
Railways provide bed-rolls in all classes of AC services for except Gitanjali Express your comfortable journey without any extra charge for this facility. Bed-rolls in Gitanjali Express are supplied by IRCTC.

Please note:

Bed-rolls comprising one blanket, one pillow, 2 bed sheets and one face towel, are supplied free of cost to all passengers traveling by AC First Class, AC 2-tier sleeper and AC 3-tier sleeper classes including those boarding from intermediate stations.
You can use bed roll supplied to you until the termination of the journey irrespective of the number of nights involved.
Please return your bed roll to the Coach Attendant one hour before the arrival of the train at the destination station.
In the event of non-supply of bed roll for any reason you will be entitled to a refund of Rs.20/- at the destination station. However, your claim for such refund should be registered within 20 hours of the train’s arrival. Journey Ticket supported by a certificate from the Conductor or TTE regarding non-supply of bed roll is to be furnished along with your claim for Refund.

Medical -Aid

Medical aid for traveling public is provided by the railways as a matter of courtesy.
A First Aid Box is available with all Station Managers and also with the Guards of each train, who are trained in rendering First Aid.
For emergencies on train, please contact the TTE/Conductor/Train Superintendent. They will pass on a message to the next station, where a Railway Doctor can attend to the patient at a nominal charge.
Wherever hospitalization is required, the patient may need to discontinue his journey. In such instances, suitable arrangements will be made to guide him to the Government Hospital. Names of private practitioners, Nursing Homes and Government Hospitals, with telephone numbers, address and distance from the station, are displayed at all stations.

Cloak Room
Selected stations on South East zonal Railways have Cloak Rooms and Lockers where you can leave your luggage for up to one month on payment of prescribed charges. This ensures safe custody of your luggage, giving you freedom to spend a day or two as you desire. All you have to do is to deposit your luggage duly locked whereupon a receipt will be given to you. The receipt should be surrendered at the Cloak Room for taking delivery of your luggage along with payment of prescribed clock room charges. The receipt while surrendering should be signed as an acknowledgement for the receipt of your luggage. Delivery of luggage will not be done without surrender of your receipt.

Please ensure that all baggage/holdalls/travel bags are locked securely. Otherwise this may not be accepted by the Railway staff.

	Cloak Room	Lockers
For first 24 hrs. or part thereof	Rs.10/-	Rs.15/
Next 24 hrs. or part thereof.	Rs.12/-	Rs.20/
Each subsequent 24 hrs. or part thereof.	Rs.15/-	Rs.25/

Catering Arrangements
In addition to catering services rendered by Indian Railways to its passengers, Indian Railway Catering & Tourism Corporation Ltd., is also serving to the Railway passengers as an extended arm of Indian Railways to upgrade, professionalise and manage the catering and hospitality services at stations, on trains and other locations.

REFRESHMENT ROOM
Refreshment Rooms, both Veg and Non veg are available at certain stations where you can get hygienic food at reasonable cost.
The service timings at refreshment rooms vary from station to station depending on the arrival and departure of important trains. You may therefore check the timings before you place orders.

CATERING TARIFF
Tariff for selected food stuff/beverages are listed below

Sl. No.	Name of the item	Price in Rs.
1.	Standard vegetarian breakfast in casserole in train	18.00
2.	Standard non-veg breakfast in casserole in train	21.00
3.	Standard vegetarian meal in thali	22.00
4.	Standard veg meal in casserole in train	32.00
5.	Standard non veg meal in thali	27.00
6.	Standard nonveg meal in casserole in train	37.00
7.	Janta meal in train	11.00
8.	Standard tea in Kulhar 150 ml	3.00
9.	Tea in Kulhar/Mud cup (with tea bags) 150 ml	4.00
10.	Tea in pots 285 ml +2 tea bags + 2 sugar pouches	5.00
11.	Coffee in mud cup 150 ml Coffee using instant coffee powder (150 ml) in mud (disposable cup) of 170 m. capacity	5.00
12.	Coffee in pot 285 ml + 2 instant coffee satchets + 2 sugar pouches	7.00
13.	Mineral watr in bottle 1000 ml (chilled)	10.00

(Rates are all inclusive of VAT and subject to change without prior notice)

In addition to the above static and mobile catering units at various stations also serve local items of a – la – carte and ready to serve snacks, beverages, milk products, etc which are available at approved tariff. Service Tax is to be payable extra, on trains only.

Catering Arrangements on Trains
Catering facilities are available on some important long distance Inter-city trains. To have this facility on board,please contact Train Conductor, TTE, Coach Attendant or Authorised Catering Staff.For your catering requirement please place orders in advance and insist on cash bills at the end of serviceMenu and tariff are available in all Pantry Cars and with authorized catering staff on trains.

Trains With Pantry Car Services on East Coast Zone.

Sr No.	Name of the train	Running between stations
1	2073/2074 Janshatabdi Exp	Howrah-Bhubaneswar-Howrah
2	2801/2802 Purushottam Express	Puri-New Delhi-Puri
3	2803/2804 Swarnajayanti Exp	Visakhapatnam-H.Nizzamuddin-Visakhapatnam
4	2807/2808 Samata Superfast Exp	-do
5	2815/2816 Puri New Delhi Superfast Exp	Puri-New Delhi-Puri via Adra
6	2819/2820 Orissa Sampark Kranti	Bhubaneswar-New Delhi-Bhubaneswar
7	2871/2872 Ispat Express	Howrah-Sambalpur-Howrah
8	8401/8402 Puri-Okha express	Puri-Okha-Puri
9	8403/8404 Puri-Ahmedabad-Puri Exp	Puri-Ahmedabad Puri via Vizianagaram
10	8405/8406 Puri-Ahmedabad Exp	Puri-Ahmedabad Puri via Talcher
11	2875/2876 Nilachal Express	Puri-New Delhi-Puri Via Tata
12	8477/8478 Kalinga Utkal Express	Puri-Haridwar- Puri
13	8507/8508 Hirakud Exp	Vishakpatnam-Amritsar-Vishakhapatnam

PASSENGER AMENITIES AT A GLANCE

Sl. No	Station Amenities	Divisionwise Station Locations
Sl. No	Station Amenities	Waltair	Khurda Road	Sambalpur
1)	Computerised Reservation System (CRS) at Stations.	Dantewara Duvvada Jagdalpur Jeypore Koraput Malkangiri Parlakhimindi Rayagada Simachalam Srikakulam Road. Srikakulam Town Visakhaptnam Vizianagaram	Angul Balugaon Bhubaneswar Brahmapur Bhadrak Chatrapur Chilika Cuttack Dhenkanal Jagatsinghpur Jajpur-Keonjhar Road Kendrapara Keonjhargarh Khurda Road Palasa Paradeep Puri Talcher	Baragarh Bhawanipatna Balangir Hirakud Kantabanji Kesinga Mahasamund Naupara Sambalpur Sambalpur Road Sonepur Titlagarh
2)	Un-reserved Ticketing System (UTS) Counters	Kotavalasa Rayagada Simachalam Srikakulam Visakhapatnam Vizianagaram	Balugaon Bhadrak Bhubaneswar Brahmapur Cuttack Jajpur-Keonjhar Road Khurda Road Palasa Puri	Bolangir Sambalpur Sambalpur Road Titlagarh
3)	Satellite Reservation Office	Visakhaptnam: i) City Booking Office ii) Gajuwaka iii) Gyanapuram iv) MVP Colony v)Naval Base	Bhubaneswar; i) Chandrasekharpur ii) MLA Colony Cuttack: RDC Campus Puri : City Booking Office	Not available
4)	Cloak Rooms	Srikakulam Visakhapatnam Vizianagaram	Bhadrak Bhubaneswar Brahmapur Cuttack Jajpur-Keonjhar Road, Kurda Road Palasa Puri	Sambalpur Titlagarh
5)	Retiring Rooms A.C.	Visakhapatnam	Bhubaneswar Brahmapur Cuttack Talcher	Not available
	Non-A.C.	Araku Borrahagul Rayagada Srikakulam Visakhapatnam, Vizianagaram	Balugaon Brahmapur Bhubaneswar, Cuttack Jajpur-Keonjhar Road Kapilas Road Khurda Road. Talcher Palasa Puri	Sambalpur
6)	Dormitories	Araku, Jagdalpur Rayagada Simachalam, Srikakulam, Visakhapatnam Vizianagaram	Balugaon Bhubaneswar Bhadrak Brahmapur Dhenkanal Cuttack Jajpur-Keonjhar Road Puri Khurda Road.	Sambalpur Bolangir Titlagarh
7)	VIP Lounge	Bobbil Koraput Rayagada Srikakulam Visakhapatnam Vizianagaram	Bhubaneswar Brahmapur Cuttack Palasa Puri	Sambalpur Titlagarh
8)	Waiting Hall	All commercial stations.	All commercial stations.	All commercial stations.
9)	Refreshment Room	Srikakulam Visakhapatnam Vizianagaram	Bhubaneswar Barang Bhadrak Brahmapur Cuttack Palasa Puri	Bargarh Bolangir Kantabanji Khariar Road Mahasamund Titlagarh
10)	Tourist Information Counter	Borraguhulu Rayagada Visakhapatnam Vizianagaram	Bhubaneswar Bhadrak Balugaon Brahmapur, Cuttack Jajpur-Keonjhar Road Kurda Road Palasa Paradeep Puri	Sambalpur
11)	Touch Screen Terminal Enquiry	Not available	Bhubaneswar	Sambalpur
12)	Post & Telegraph Office(RMS)	Koraput Rayagada Srikakulam Visakhapatnam Vizianagaram	Bhubaneswar Bhadrak Cuttack Khurda Road Jajpur-Keonjhar Road Puri	Titlagarh
13)	ATMs	Visakhapatnam	Not Available	Sambalpur
14)	Miscellaneous ((a) Self Help Trolleys	Not available	Not available	All. Stations.
	(b) Stretchers	All stations	Bhubaneswar Cuttack Puri	All stations
		Jagdalpur Chhatariput Srikakulam Ambagaon Bobbil Jeypore Koraput Kumhar Marenga Nakti Semra Naupada Parvathipuram Rayagada Singapur Road Visakhapatnam Vizianagaram	Balugaon Bhadrak Bhubaneswar Brahmapur Byree Chilka Cuttack Jajpur-Keonjhar Road Kapilas Road Kendrapara Road Khurda Road Nergundi Palasa Paradeep Puri Salegaon,	Bargarh Bolangir Kesinga Kantabanji Sambalpur Sambalpur Road Titlagarh
	(d) Medicine Stalls	Visakhapatnam	Not available	Not available
	(e) Book Stalls/ Wheelers	Rayagada Visakhapatnam Vizianagaram	Bhubaneswar Brahmapur Bhadrak Cuttack Jajpur-Keonjhar Road Khurda Road Palasa Puri	Sambalpur Sambalpur Road Titlagarh Balangir Kesinga Kantabanji KhariarRoad
	(f) PCO/STD Booth	Bobbil Rayagada Srikakulam Vizianagaram Visakhapatnam	Bhubaneswar Berhampur Chahatrapur Cuttack Ichhapuram Khurda Road Palasa Puri Talcher	Bargarh Bolangir Kesinga Khariar Mahasamund Muniguda Nuapara Sambalpur Sambalpur Road Titlagarh
	(g) Pay Toilets	Rayagada, Srikakulam Simachalam Visakhapatnam Vizianagaram	Bhadrak Berhampur Cuttack Jajpur-Keonjhar Road Khurda Road Palasa Puri	Sambalpur Titlagarh

SMOKING IS BANNED IN TRAINS/PLATFORMS AND ALL RAILWAY PREMISESVIOLATION MAY ENTAIL IMPOSITION OF FINE OF RS.200 (RS.TWO HUNDRED ONLY) SALE, CONSUMPTION OF CIGERATTE/BIDI/GUTKA CONTAINING TOBACCO IS BANNED ON TRAINS/PLATFORMS AND ALL RAILWAY PREMISES.

http://www.eastcoastrailway.gov.in