1. For journey originating from the ticket booking station, the satellite locations of PRS, which are linked to a particular booking station of a PRS, will be treated as booking station to which they are defined as satellite location.
2. The booking offices in remote non-rail head locations, will also be treated as booking offices serving their railhead city. In these cases, when ticket has been issued for journeys originating from the Rail -head stations serving them, the existing reservation fee will continue to be levied. 
   Example – Katra (Non- Rail Head PRS ) has been defined as satellite locations of JAMMU TAWI BOOKING STATIONS. When a ticket is issued from Katra for journey commencing from JAMMU TAWI existing reservation fee will continue to be levied. However, when PRS ticket is issued at KOLKATA for journey originating from other than JAMMU TAWI station, enhanced reservation fee will be levied.
3. Our agencies having manual reservation quota will continue to issue reserved tickets at existing reservation charge. This will be applicable to all tickets issued prospectively. This will also be applicable when old tickets are modified fully or partially.

Entitlement For Children 
Children under 5 years of age are carried free. Children 5 years and above of age and below 12 years will be charged half the fare for the journey but full reservation charges , supplementary charges and safety surcharges will be levied separately. Passengers are requested to indicate the names of children below the age of 5 years who will be accompanying them during the journey in the requisition form submitted at the time of seeking reservation. They are also requested to give the names of such children accompanying them in the train to the Train Conductor / TTE who will keep a note of this in the Reservation chart. This well help the railways to establish the identity of children below the age 5 years in case of any serious accident.


Reservation At Intermediate Stations 
Computerised reservation facility is not available at some intermediate stations. Certain intermediate stations have quotas earmarked for some trains. Details of these are displayed at the stations concerned. Application for reservation against these quotas must be made at the concerned stations up to certain specific times, details of which are available at the station.


Permission To Board At An Enroute Station

1. For computerized reservation ticket : 
   (i) On computerized reservation system , if you have purchased your ticket from a remote location utilizing its quota for journey from that station., Chief Reservation Supervisor can change the boarding point if there is sufficient reason for necessitating such change as per your demand provided the request is made in writing to the station from which the ticket was purchased and reservation made at least 24 hours before the scheduled departure of the train from that station. No refund is however, admissible in such cases for the unused portion of the journey. 
   (ii) But when a remote location quota is utilized for purchasing the ticket by other than that station , boarding point should not be changed under any circumstances. For example, if you have purchased your ticket from Rourkela location ex: Tatanagar to Mumbai CSTM and get confirmed reservation from Tatanagar quota, boarding point cannot be changed to Rourkela. 
   (iii) When a quota of remote location is full you may purchase your ticket from the train originating station and can board at any intermediate station. Such change will be done by Chief Reservation Supervisor as per extant rule. 
   (iv) When the quotas for Tatanagar is full if you purchase your ticket from Tatanagar for the journey ex: Kharagpur to Mumbai CSTM and want to board at Tatanagar such change cannot be permitted.
2. For manual reservation ticket : 
   If you wish to board the train at enroute station, you must give a written request to the Station Manager of the original boarding station atleast 24 hours before the schedule departure of the train so as to enable him to issue proper instructions to the concerned staff. No refund is admissible for the untravelled portion between the original boarding station and the enroute station.

Change of Name of Passengers on Confirmed Tickets:
If you are holding confirmed ticket but are unable to travel you can transfer your reserved ticket to another passenger provided a written application is submitted to the Chief Reservation Supervisor of the selected Reservation office at least 24 hours before the scheduled departure of the train.


The discretionary power to change the name will be exercised subject to the following conditions:

1. The person to whose name the reservation is to be transferred is a member of the same family (i.e father, mother, brother, sister, son, daughter, husband or wife)
2. Where the original passenger is a government servant proceeding on duty and an appropriate authority makes a request that the reservation be transferred to another government servant proceeding on duty on exigency of government service.
3. Where the passengers are students travelling in groups and the head of the recognized institution makes a request 48 hours before scheduled departure of train that the reservation made in the name of one student be transferred to another student of the same institution..
4. Reservation made in the name of any member of a marriage party may be transferred to any other person on a written request to be made by the head of the party not less than 48 hours before the scheduled departure of the train.
5. Reservation made in the name of a cadet of National Cadet Crops (NCC) group may be transferred to another cadet on a written request made by the head of the group 24 hours before the scheduled departure of the train.
6. Such requests for change of name of passengers at (iii), (iv) & (v) above will be ratified if it is not in excess of 10% of the total strength of the group.

Postponement / Pre-ponement Of Journey 
A confirmed ticket can be preponed in the same class on payment of fresh reservation fee provided the ticket is surrendered

1. During the working hours of the Reservation Office.
2. Upto 6 hours before the scheduled departure of the train in which the reservation is required.

A confirmed ticket can be postponed on payment of fresh Reservation fee, provided the ticket is surrendered 24 hours before the scheduled departure of the train in which the reservation is held.


Preponement and postponement on a ticket can be made only once subject to availability of confirmed accommodation.


If the ticket is cancelled, subsequent to change of date/train, cancellation charges will be applicable as follows :

• Cancellation charges due as on date when the preponement / postponement was requested.
• Cancellation charges due as on the revised journey ticket.
• Preponement/Postponement of journey on RAC & Waitlisted tickets shall be allowed on payment of clerkage.

Change of Train And/Or Date of Journey On Reserved Tickets 
If you are holding reserved ticket you may be permitted to change your reservation once only in the same class by any other train on the same day or any subsequent or previous day if you apply for the same up to 24 hours before the scheduled departure of the train in which the reservation has been made provided room is available in the train in which change is asked for. Fresh reservation fee is chargeable in all such cases of changes of reservation.


Missing The Train Connection 
If you are holding confirmed reservation but miss connection with a train at a junction station, you are permitted to travel by the first available train thereafter, with or without reservation. If however, you so desire, you may be refunded the fare for the untravelled portion without charging any cancellation fee at such junction station provided that the ticket is returned for such refund within 3 hrs. of the actual arrival of the train by which the journey has been made.


Scheme For Upgradation Of Full Fare Paying Passengers 
A new scheme has been introduced to upgrade the “Full Fare Paying Passengers” to the higher class against the available vacant accommodation in trains at no extra cost at random basis. This facility is available in all long distance Mail/ Express Trains with sleeping accomodation only. This scheme is not available in trains with only sitting accomodation (2S, CC and EC classes).


The scheme is applicable only to the passengers who have booked their tickets on full fares. Concessional ticket/ free pass holders will not be upgraded. Concessional Tickets include senior citizens travelling on concession.


All passengers in one PNR (maximum 6) will be upgraded together or none of them will be upgraded in case enough berths are not available to upgrade all of them in the same coach.


Full fare paying passengers are requested to give option (Yes/No) for Upgradation on the requisition Slip tendered by them at the time of booking their tickets. If any passenger specifically refuses to avail of this facility, he should give “NO” option at the time of filling requisition form for reservation.


Passengers will be upgraded without asking for their choice e.g. SL to AC/FC coach, cabin berth to side berth, lower berth to upper berth, cabin level compact accommodation to coach level compact accommodation.


This upgradation is automatically done by PRS at the time of charting. The train Conductors/Ticket Examiners have no authority to upgrade any passenger under this scheme on the train. However, the present system of upgradation on collection of difference of fare by booking / reservation / checking staff will continue as usual.


Upgradation will not be done for Block booking transaction.


If a passenger, who has been upgraded, cancels his ticket, cancellation charges of the original classes only will be applicable.


If any passenger exercises “NO” option for upgradation in the requisition form at the time of booking, his/her PNR will not be considered by the PRS for upgradation. If there is no waiting list on a train, no upgradation will take place.


Original PNR of upgraded passengers will remain unchanged and all information from PRS, IVRS, etc. will be provided when enquiry is made with the original PNR.


There would be changes in the coach number and berth numbers of passengers, who had earlier been alloted confirmed seat, if they are upgraded. Passengers who will give option for upgradation are requested to check the final chart to know about their final coach/berth nos. before occupying the berths.


The chart of the original class of passengers will have indication at the bottom of the chart giving original berth nos. which have been upgraded.


The final charts of the upgraded class will include the names of upgraded passengers against their alloted upgraded coach and berth number and will have an indication denoting their upgraded status.


There would be a separate sheet also on the lines of waiting-list chart giving old status and new status for the upgraded passengers.


Boarding From Originating/Intermediate Station 
Boarding the train at originating or intermediate station will be permitted as per instructions given in the table below :

1. The ticket being upgraded is for the same train and date, for which you already have a reservation.
2. Accommodation for the class being requested is available. In such case no cancellation charges will be levied.
3. Up gradation of accommodation will be permitted only once during the course of the journey and fresh reservation fee will be collected separately.

Distance For Charge 
The distance given are approximate and may not be chargeable distances. The actual distance for charge may be had from the office of the CCM, of the Zonal Railway.


Liability 
The Railway Administration shall make every possible effort to ensure reserved accommodation by any particular train in the relevant class. But the Railway Administration does not guarantee reserved accommodation by any particular train/coach/cabin and will admit no claim for compensation for any inconvenience, loss or extra expenses due to such accommodation not being provided or attached to trains by which requested or due to last minute changes in train composition or due to reasons beyond the control of the Railway Administration


Break of Journey Rules 
Many of us travelling long distance may wish to break our journey to stop over at a tourist destination, meet friends or take care of some official work. For the convenience of such passengers, Railways offer the break journey facility.


To help you make the most of this facility, we have listed a few guidelines below :
 
Eligibility 
You can avail of the Break Journey facility if you hold a single journey ticket (reserved or unreserved) for distances more than 500 kms. You can break your journey at any station enroute after travelling 500 kms. from the starting station.


For instance if you have a ticket from Howrah to Mumbai CST, you can break your journey at any station enroute, once you have travelled 500 kms. From Howrah – may be at Bilaspur or at Nagpur.


Number of Break Journeys Permissible 
Tickets upto 1000 km. — One break journey 
Tickets more than 1000 km. — Two break journeys.


Maximum Number of Days Allowed 
During the break of your journey, you can stay 2 days at the intended station excluding the day of arrival and day of departure.


Other Guidelines 
Make sure your ticket is endorsed by the Station Manager/Ticket Collector or any authorised person at the station of break journey. This endorsement must clearly indicate the date, time and train number by which you have arrived.


Without this endorsement your ticket will not be valid and you will be penalised.


This facility is not available for passengers travelling by Rajdhani or Shatabdi Express or Jan Shatabdi Express If you halt at an intermediate station for not less than 24 hours, to catch an onward connecting train, it will not be treated as Break of Journey. Passengers breaking the journey enroute except as provided as above must surrender their tickets at the station where the journey is broken. Refund of untravelled portion on tickets will be allowed in special circumstances only subject to the condition laid down in Refund rules published in this Time Table and provided also that the procedure given under that rule is followed.


Please note: Break journey shall not be permitted short of the station up to which reservation has been done. If a passenger seeking reservation on through tickets asks for break journey enroute it should be clearly indicated on the requisition form the names of the station where the break journey is requested. Reservation in this case will be done up to break journey station only.